Getting Started

How to Get Started With Home Care

A simple, step-by-step guide for San Diego families.

Starting home care can feel like a big step. Here is exactly what happens, from your first call to your loved one’s first visit.

Schedule a Free Consultation
Step by Step

From First Call to First Visit

No pressure and no obligation at any step.

1. Call or Send a Message

Tell us who needs help, where they live, and the days and hours you have in mind. We answer the phone 24 hours a day.

2. Free In-Home Consultation

We visit your loved one at home, learn about their routine, preferences, and needs, and answer your family’s questions.

3. Written Service Plan

We write down the tasks, the schedule, and the cost, and review the plan with your family.

4. Caregiver Match

We match a caregiver based on care needs, personality, preferences, and schedule.

5. First Visit

Care begins on the agreed date. Your Care Coordinator checks in to make sure everything is going well.

6. Adjust as Needed

Needs change. We update the service plan when hours or tasks need to change.

Before the Consultation

What to Have Ready

You do not need to prepare much, but a few things help us plan the right care.

See our home care FAQ →

Helpful to Know

Think About:

  • The days and times help is needed
  • Daily tasks that have become hard
  • Your loved one’s routine and preferences
  • Any doctor visits or home health visits already scheduled
  • Who in the family should receive updates

Ready to Take the First Step?

Call us or schedule a free consultation. We will guide you through every step.