Home Care Questions, Answered

Non-medical home care is help with daily living at home: bathing, dressing, grooming, meals, light housework, companionship, and reminders. It helps older adults stay safe and comfortable in their own homes.

Personal care, companionship, meal preparation, light housekeeping and laundry, help moving around the home, verbal reminders (including medication reminders), and support with familiar routines. Every task is written in the service plan. See our personal care and companion care pages.

Our caregivers do not provide nursing care, wound care, injections, therapy, or medication administration, and they do not give medical advice. For a medical emergency, call 911.

No. Better Choice Care is a non-medical home care organization licensed by the California Department of Social Services (HCO #374700466). Home health agencies provide medical care ordered by a doctor. Learn the difference.

Yes. We provide non-medical support for people living with memory loss, with steady routines, patient communication, and attention to everyday safety. Read about dementia care.

We serve San Diego County, including Rancho Bernardo, Poway, 4S Ranch, Santaluz, Rancho Peñasquitos, Carmel Valley, and Escondido. See all areas.

Call us or send a message. We will set up a free in-home consultation, learn about your loved one’s routine and needs, and write a service plan together with your family.

Yes. The in-home consultation is free, and there is no obligation to start care.

It depends on the consultation, the schedule you need, and caregiver availability. When you call, we will explain current availability and the next steps.

No. There is no long-term contract to begin care.

Yes. Every caregiver is a W-2 employee of Better Choice Care, not an independent contractor. Read how we hire.

Yes. Each caregiver completes a Live Scan fingerprint background check and must be listed on the California Home Care Aide Registry before working with a client.

We try to keep the same caregiver whenever the schedule allows, because a familiar face matters, especially for someone with memory changes.

Tell your Care Coordinator. We will talk with you about what is not working and look for a better match.

We let you know and arrange coverage based on caregiver availability.

No. We provide scheduled daytime visits. We do not offer overnight, 24-hour, or live-in care.

Yes. Our phone is answered 24 hours a day, 7 days a week.

Yes. Changes are written into the service plan and confirmed based on caregiver availability. Many families start with a few hours and adjust over time.

Cost depends on the number of hours and the type of help needed. Call us for current rates. We explain the cost clearly before care begins.

Families pay privately for the hours of care in their service plan, with no long-term contract. See how paying for home care works.